Privacy Policy

At Ôthentic Travel, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we process your personal data when you visit our website or use our services.

We collect the following types of information to improve our services and ensure an optimal travel experience for our clients:

  • Personal Information: This includes, but is not limited to, your name, email address, phone number, and any other similar information you choose to provide.
  • Travel Information: We collect details related to your trips, such as destinations, travel dates, service preferences, and other data relevant to customizing your travel experience.
  • Payment Information: This includes credit card details, bank information, and billing data necessary to process your travel reservations and ensure transaction security.

The information we collect may be used for the following purposes:

  • Processing Travel Reservations: To manage, confirm, and execute your bookings, as well as provide associated services.
  • Marketing and Commercial Communications: To send you updates about our travel offers, promotions, and other marketing communications unless you choose to unsubscribe.
  • Improving Ôthentic Travel Services: To analyze, optimize, and enhance our website and services, considering your feedback and suggestions.
  • Reservation Confirmation: A deposit may be required to finalize and guarantee your service bookings.

We are committed to not selling, trading, or transferring your personal information to third parties, except in the following cases:

  • Service Providers: We share your information with third parties (such as airlines, hotels, and other travel service providers) when necessary to deliver our services optimally, strictly within the booking framework.
  • Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation or protect our rights or those of others.

We implement rigorous security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, it is the user’s responsibility to ensure they have the necessary travel documents, including passports, visas, and health requirements.

In accordance with applicable data protection laws, you have the following rights:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.
  • Right to Erasure: You may request the deletion of your personal information under certain conditions, such as if it is no longer necessary for the purposes for which it was collected.
  • Right to Object: You have the right to object to the use of your personal information for direct marketing or other purposes.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used format or transfer it directly to another data controller.

Our website uses cookies to enhance your online user experience. Cookies are small files stored on your device that help us recognize you on subsequent visits and personalize your browsing experience. You can manage your cookie preferences in your browser settings. In accordance with GDPR, we request your consent before using non-essential cookies.

Ôthentic Travel reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date indicated at the top of the Policy. It is your responsibility to regularly review this Policy to stay informed of any changes.

For any questions regarding this Privacy Policy or our data protection practices, please contact us at the following address: contact@othentictravel.com

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